Below, we have explained the methods to fix this error. But before you proceed, you can try some quick fixes. If the issue still persists, try the solutions mentioned in this article.
Xbox Live error 121010 while playing Microsoft Solitaire Collection
You can try the following solutions to fix the Xbox Live error 121010 while playing the Microsoft Solitaire Collection game. Let’s have a detailed look at these troubleshooting tricks.
1] Check for updates in Microsoft Store
With time, developers release updates to fix the bugs that the users experience in software. Users have to install these update patches to get rid of several bugs and errors. Hence, you should check the Microsoft Solitaire Collection app updates in Microsoft Store. If the update is available, install it. After updating the game, check if the issue is fixed or not.
2] Check Xbox Live Status
Sometimes, the error occurs due to the Xbox server issues. In such cases, the error disappears by itself after the server issue is fixed on Xbox. To confirm whether or not there is an Xbox server issue, you can check Xbox Live Status. If the website shows a major outage issue with one or more services, you have to wait till Microsoft fixes it.
3] Check your antivirus Firewall settings
You will also get this error message if your antivirus Firewall is blocking the game from connecting to the internet. You should check this and if you find that the Firewall is blocking the game, consider whitelisting the game in Windows Defender Firewall or your third-party antivirus Firewall.
4] Sign out and sign in again to the Microsoft Store
Sign out and sign back into the Microsoft Store and see if it brings any changes. The steps for the same are listed below: Now, check if you are receiving the same error or not.
5] Run Windows Update Apps Troubleshooter
You can also try running Windows Store Apps Troubleshooter and see if it helps.
6] Reset the game from Settings
If none of the above solutions fixed your issue, you can try to reset the game from Windows Settings. The following instructions will guide you on how to do it. Resetting the game will erase all the saved data. However, the users who performed this step have stated that when they relaunched the game after resetting it, they received a prompt message asking them whether they wanted to restore the old data or not. This helped them restore the lost game data.
How do I reinstall Microsoft Solitaire Collection?
You can reinstall any Microsoft Store app via Windows Settings or PowerShell. Reinstalling the app may erase all the saved data. Hence, you should perform this task only when you encounter several errors again and again with a particular Store app.
Where has my Microsoft Solitaire Collection gone?
If the Microsoft Solitaire Collection game has suddenly disappeared from your computer, you can try the following fixes: Hope this helps.
